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FAQ
Q. What is CME's parts delivery charges?
A. CME offers several deliver options, including over night, Saturday and holiday delivery as well same day, thus our charges will vary based on customer's demand. We do however, impose a minimum charge of $75 for packing and handling.
Q. What is CME's Return Policy?
A. CME offers a 15 day return policy on all parts. a 20% restocking charge, + S/H fees will apply.
Q. What is the warranty period on CME's parts?
A. 30 days, extended warranty may be purchased at additional charge. This charge will be equal to 30% of the non exchange price of the item / year, and can be prorated monthly. A minimum of $100.00 fee is applicable.
Q. What is the return requirement on exchange parts?
A. CME's policy requires customer to send the exchange parts back, within 10 days of original shipment date. Failure to comply will result in adjustments to the original price of up to 200% and not to exceed the original quoted non-exchange price.
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Q. Does CME offer warranty on installation service?
A. CME offers 30 days limited warranty, and Based on equipment, will offer a warranty of any length, by form of a "service contract".
Q. How about the equipment , purchased directly from CME?
A. All of CME's equipment is sold with a minimum of 60 days full warranty. Extended options are offered with every equipment we sell.
For any questions not addressed here , please contact us any time. It will our pleasure to help you, and clarify any questions you may have.
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